A complete lead conversion system, not a chatbot
Ten capabilities that turn raw enquiries into booked viewings, with compliance and human oversight built in.
WhatsApp Lead Response
Problem
Buyers message several agencies at once. Slow replies lose the viewing to whoever answered first.
How it works
On the official WhatsApp Business Platform, WhatsRoute replies within 60 seconds, any hour, in the buyer's language.
Example
A 9 PM enquiry gets an instant, on-brand reply and starts qualifying, instead of waiting until morning.
AI Buyer Qualification
Problem
Portal and Meta leads arrive with no budget, intent, or timeline, agents waste hours on tyre-kickers.
How it works
A natural conversation captures investment vs end-use, budget band, area preference, and buying timeline.
Example
“Investment, AED 2M, Downtown, 30 days” is captured and scored before an agent picks up the chat.
CRM Integration
Problem
Leads scatter across WhatsApp, inboxes, and spreadsheets, so nothing has a single source of truth.
How it works
Two-way sync with HubSpot, Zoho, Pipedrive, Salesforce, or Google Sheets, leads, stages, and owners.
Example
A qualified lead lands in your pipeline with the right stage and owner already set.
Agent Routing
Problem
Hot leads get the same slow, random treatment as cold ones, and routing is done by memory.
How it works
Rules route by area, language, budget, and agent load, so the right specialist gets each buyer.
Example
An Arabic Palm Jumeirah enquiry over AED 8M routes straight to your senior Arabic luxury agent.
Viewing Booking
Problem
Booking a viewing takes a dozen back-and-forth messages and still ends in no-shows.
How it works
The AI offers real slots and books viewings into agent calendars, with WhatsApp reminders before each one.
Example
“Viewing tomorrow 4:30 PM” is confirmed and reminded, cutting no-shows significantly.
Dead Lead Reactivation
Problem
Hundreds of past enquiries sit dormant even though many buyers are still in the market.
How it works
Reactivation campaigns re-engage 30/60/90-day dormant leads with approved, compliant messaging.
Example
A 45-day-old lead replies to a new-launch teaser and is re-qualified and routed automatically.
Sales Dashboard
Problem
Managers can't see where leads leak or which source actually converts to viewings.
How it works
A live dashboard shows source performance, funnel conversion, response times, and an agent leaderboard.
Example
You learn WhatsApp converts 2.4x better than website, and shift budget accordingly.
Manager Alerts
Problem
Hot leads breach response SLAs in the evening and nobody notices until it's too late.
How it works
SLA timers trigger alerts when hot leads aren't contacted, viewings aren't confirmed, or follow-ups slip.
Example
“Hot lead uncontacted for 9 minutes” pings the agent and manager before the 10-minute SLA breaks.
AI Guardrails
Problem
An unsupervised AI could invent prices, payment plans, or returns, a serious compliance risk.
How it works
Guardrails hold pricing, payment-plan, ROI, and legal content for human approval, using approved data only.
Example
A payment-plan question is drafted but held: “Approval required before sending project-specific claims.”
Human Handover
Problem
Some conversations, upset buyers, legal or financial questions, must reach a person, fast.
How it works
Sensitive triggers hand the chat to a human agent immediately, with full context and no AI reply sent.
Example
A mortgage-advice question routes to a human, because the AI never gives financial advice.